Olabet's Privacy Policy

Various types of data are collected when you register and use Olabet. This privacy policy clearly explains what is collected and why. Olabet is committed to full transparency — nothing is collected on our platform without your knowledge.

The following information is collected directly from you when you create an account with Olabet:

When you browse the Olabet website, certain technical data is also collected automatically — such as page load times, links clicked, and time spent on each game. This data is not directly linked to your personal identity and is used to help improve the platform.

Olabet uses your data strictly for specified purposes. Every piece of information collected has a clear reason behind it. The primary purposes are explained in detail below:

• Account management: Completing registration, verifying login, and securing your account.
• KYC Verification: Verifying your age and identity, as required under international gaming regulations.
• Financial transactions: Processing deposits and withdrawals, and ensuring Anti-Money Laundering (AML) compliance.
• Customer Support: Resolving your issues and handling complaints.
• Promotional Communications: Notifying you about bonus offers and important updates — you may opt out of this at any time.
• Responsible Gaming: Detecting unusual gaming patterns to ensure member well-being.
• Platform Improvement: Analyzing usage patterns to improve and enhance the gaming experience.
• Legal obligations: Sharing information with licensing authorities or as required by law.

Olabet uses cookies on its website. Cookies are small text files stored in your browser that help make your browsing experience smoother and more personalized.

Olabet uses three types of cookies:

• Essential cookies: Required to maintain login sessions and ensure site security. Without these, the website cannot function properly.
• Performance Cookies: Data on which pages are most visited and how load times perform is collected to help improve the platform.
• Functionality Cookies: Used to remember your preferred language and game settings.

Olabet uses third-party analytics tools such as Google Analytics, which collect site visit statistics through their own cookies. This data is gathered anonymously and does not reveal any personal identity.

A core principle of Olabet's privacy policy is that your personal data is never sold. However, data may be shared in certain specific circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Game providers: Limited gaming data is shared with game providers such as Pragmatic Play and Evolution, and is governed by their respective privacy policies.
• Legal authorities: Data may be provided in response to a court order or a valid request from a licensing authority.
• Fraud Prevention: Information may be disclosed to regulatory authorities if money laundering or cyber fraud is suspected.

All third parties with whom data is shared are contractually required to uphold Olabet's privacy standards and may only use the data for specified purposes.

Olabet does not store your data indefinitely. Each type of information has a defined retention period:

Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained beyond this period due to legal obligations — members will be notified in such cases.

Every registered Olabet member has specific rights over their own data. These rights are granted in accordance with international data protection standards:

• Right to Access Your Data: You can request to see what information Olabet holds about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You can request deletion of certain data after your account is closed.
• Right to Restriction of Processing: You may request that your data be used only for specific, limited purposes.
• Right to Opt Out of Promotional Communications: You may opt out of marketing emails or messages at any time.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.

Please note that certain data may not be erasable due to legal obligations or security requirements. In such cases, Olabet will explain the reason.

Olabet is strictly a platform for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at the time of registration.

If we become aware that a minor has registered an account, it will be closed immediately and all associated data will be deleted.

Olabet protects your data using industry-leading security measures, with safeguards in place at both the technical and organizational levels.

• TLS/SSL Encryption: All data transmitted between the website and app is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification for an extra layer of protection at login.
• Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing and security reviews are conducted by independent third-party experts.
• Staff training: Only authorized staff can access member data, and they undergo regular security training.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

Please note that no organization can guarantee 100% security on the internet. We encourage you to use a strong password and never share your login credentials with anyone.

Olabet may update this privacy policy from time to time. Members will be notified in advance of any significant changes via email or a platform notification.

The effective date of any updated policy will be clearly noted in the "Last Updated" section at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

If you do not agree to the updated policy, you may request to close your account. Any remaining account balance will be settled in accordance with applicable terms.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to our dedicated support team.

Olabet's privacy team operates 7 days a week, 24 hours a day. Responses are typically provided within 30 minutes to 24 hours. Complex requests may take up to 30 business days.

Your privacy is our responsibility — this is the principle on which Olabet operates. Earning and maintaining your trust is our highest priority.